This Subscription Policy explains how free trials, plan selection, recurring billing, renewal, cancellation, reminders, billing management, and related subscription mechanics work for videodownloader.live ("videodownloader.live," "we," "us," or "our").
This policy is intended to support a high-standard subscription compliance model for a digital service with recurring billing. It should be read together with our Terms of Service, Privacy Policy, Refund Policy, and checkout disclosures.
1. Free Trial
Eligible plans may include a 7-day free trial.
Where clearly disclosed before checkout, a credit card or other payment method may be required to start a trial.
If a payment method is required for the trial, the trial will automatically convert to the selected paid subscription unless you cancel before the trial end date and time.
2. What We Disclose Before Checkout
Before you start a paid trial or subscription, we aim to disclose:
- the selected plan,
- the length of the trial if any,
- the post-trial price,
- the billing frequency,
- whether the subscription renews automatically,
- how to cancel, and
- where to review additional legal terms.
By starting a paid trial or purchasing a subscription, you authorize videodownloader.live and its payment processors to charge the applicable fees, taxes, and recurring renewal charges for the selected plan until you cancel.
4. Billing Cycles
Plans may be offered on a monthly, annual, or other billing basis as disclosed at checkout or in your order details.
Your subscription renews according to the billing period you selected unless you cancel before the applicable renewal date.
5. Auto-Renewal
Subscriptions renew automatically unless canceled before renewal.
Where required by law, we may provide reminder notices before certain renewals or before the end of a free trial.
6. Trial End and First Charge
If your trial requires a payment method, your first charge will occur when the trial ends unless you cancel before that time.
The exact trial end date, renewal amount, and plan terms should be shown in your account, billing area, or confirmation materials.
7. Cancellation
You may cancel through your account settings where available or by contacting [email protected].
Cancellation stops future renewal charges. Cancellation does not automatically refund fees already paid unless required by law or stated in our Refund Policy.
If you cancel during a free trial before it ends, you will not be charged for the selected paid plan.
8. Billing Management
We may provide a billing area where you can review:
- your current plan,
- subscription status,
- renewal date,
- next charge amount,
- payment method summary,
- invoices or receipts where available, and
- cancellation options.
9. Plan Changes
Upgrades may take effect immediately and may result in prorated charges.
Downgrades generally take effect at the end of the current billing period unless stated otherwise.
Feature limits and access levels may change when your plan changes.
10. Failed Payments
If a payment attempt fails, we may retry payment, ask you to update your payment method, suspend certain features, restrict access, downgrade your account, or cancel the subscription after any notice required by law.
11. Taxes
Unless stated otherwise, prices do not include applicable taxes. You are responsible for any sales tax, VAT, GST, withholding tax, or similar charges required by applicable law.
12. Reminders and Communications
We may send trial-ending reminders, receipts, payment failure notices, renewal reminders where required, cancellation confirmations, and related subscription communications to the email address associated with your account.
You are responsible for keeping your billing contact details current.
13. Interaction With Refund Policy
Refunds, credits, duplicate charges, and billing disputes are governed by our Refund Policy and applicable law.
14. Changes to Subscription Terms
We may update plan prices, limits, features, billing structures, or this Subscription Policy from time to time.
Where required by law, material changes affecting existing subscribers will be communicated before they take effect.
15. Contact
Support email: [email protected]